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Products with this warranty are covered by the EPIC® LIMITED Warranty for a period of 5 years from the date of purchase. We reserve the right to repair or replace any product that constitutes a valid warranty claim at our sole discretion. In the event that your particular case is no longer available, we reserve the right to replace the product with a new product with comparable value and characteristics.This warranty does not cover normal wear and tear on the product and/or it’s components, cosmetic wear or cleaning, nor does it cover the replacement of lost accessories, lost or stolen bags and/or bag contents. This warranty does not cover damages due to third party handling. All warranty claims should kindly be presented at the place of purchase or the nearest authorized EPIC® dealer, accompanied by proof and date of purchase. If you do not have an EPIC® dealer in your area, please contact us at info@epictravelgear.com for assistance. This warranty does not infringe on your statutory consumer rights.