Privacy Policy
What do we do with your information?
We care about your privacy. That’s why we handle your personal data securely.
When you provide your information to EPIC, we want you to feel safe. We care about your privacy and process all personal data in accordance with applicable legislation.
Scandinavian Travelinnovation AB (556909-8360) is the data controller for the information you provide to epictravelgear.com. By shopping at epictravelgear.com, you consent to our privacy policy and our processing of your personal data. We protect your personal privacy and do not collect more information than necessary. We never sell or disclose your data to third parties without legal grounds. The data is stored securely and protected in order to fulfill our commitments to the customer and for marketing purposes.
What is personal data?
Personal data is any kind of information that can be linked to an individual living person. Typical personal data includes name, address, phone number, email address, and personal identification number. It can also include customer numbers and IP addresses.
Why do we collect personal data?
We collect your personal data only for the purpose of fulfilling our legal obligations towards you, such as delivery, payment/invoicing, and customer service matters. This constitutes the legal basis for our processing of your personal data.
What personal data do we collect?
The data we collect includes:
- Name
- Address
- Phone number
- Email address
- Personal identification number (Note! Only for certain payment options)
- Order history
- Payment information
When you place an order, you agree that we store and use your personal data to fulfill transport, payment, and invoicing. Your data may then be shared with our payment provider Klarna and our logistics partners so they can fulfill their obligations.
To complete an order and delivery, we need your name, phone number, address, and email. If you choose to pay via Klarna’s invoice or installment service, your personal identification number must also be provided. More information about what data we share with Klarna can be found below.
To offer you customer service, we also save certain personal data to answer questions and handle your case. This data includes, for example, name, order information, payment information, and email address. We do this to facilitate returns, complaints, or exchanges of products you have purchased from us. By collecting this information, we make customer service smoother and faster.
Email communications from Epic
If you sign up for our newsletter, we will save your email address for our mailings. You can withdraw your consent to receive newsletters, promotions, and offers at any time by unsubscribing via the email you receive from us. We never disclose this information to unauthorized parties or sell it to external parties.
Who has access to your personal data?
Delivery
To fulfill our legal obligations regarding the delivery of your order, we share the necessary information required by our shipping companies. This includes data such as name, address, and phone number.
Payment
We use Klarna as our checkout provider. This means we may share your personal data such as contact details and order information with Klarna when the checkout loads so Klarna can process your purchase. The personal data shared is processed according to Klarna’s own privacy information
Cookies
We use device identifiers to customize content and ads for our users, provide social media features, and analyze our traffic. We also forward such identifiers and other information from your device to the social media, advertising, and analytics companies we collaborate with. They may combine this information with other data you have provided or that they have collected when you used our services.
Cookies are small text files that websites can use to make a user’s experience more efficient.
The law states that we may store cookies on your device if they are absolutely necessary to use this website. For all other purposes, your consent is required.
This website uses different types of cookies. Some cookies are placed by third-party services displayed on our pages. You can change or withdraw your consent to the cookie policy on our website.
To avoid having your information saved, you can choose not to accept cookies in your browser.
Your rights
You always have the right to access the information that has been recorded. If it is incorrect, incomplete, or irrelevant, you can request that the information be corrected. You also have the right to request deletion of the information without reason.
Contact
If you have any other questions or concerns about how we handle your personal data, you are welcome to contact us through our contact form.
Last updated 2026-03-03