TSA Lock
Travel Sentry™
Our bags are equipped with a Travel Sentry™ combination lock that allows airport security to unlock, inspect, and relock bags without damaging the bag or the lock.
The keys to the locks are only accessible to customs, so it is important that you write down your code to avoid having to break the lock and replace it. Note that the warranty does not cover broken locks.
All suitcases from EPIC come with TSA locks, and instructions on how to set your personal code are always included with the purchase. Upon delivery, the lock is preset to the standard code 0-0-0. If you no longer have the included instructions, we have compiled a general guide. Please note that the function and design may vary slightly between different models and collections.

Contact us
If you can't get your lock to work or have other questions, you are warmly welcome to contact us.